Here’s a bit of that official stuff!!

By accessing this website you agree to be bound by these terms and conditions.

The Orange Tree reserves the right to vary or amend these terms and conditions at any time. This website is provided on an “as is” and “as available” basis without any representation or endorsement.

Although we will use reasonable endeavours to verify the accuracy of the information in this web site, The Orange Tree does not make any warranties, express or implied, in relation to its accuracy. Furthermore, The Orange Tree cannot accept responsibility for any errors or omissions and reserve the right to vary, amend or cancel any of the arrangements featured on this website should they find such alterations necessary.

You acknowledge and agree that the material and content contained within this website is made available for your own personal non-commercial use only and that you may not copy or otherwise use the material for any other purpose.

You further acknowledge and agree that all rights, the material and content of this website are owned by or licensed to The Orange Tree. You undertake not to copy, store, distribute or alter any part of this website without the prior written permission of The Orange Tree or in accordance with the Copyright, Designs and Patents Act 1988

Delivery of gift vouchers is by first class post, please allow up to 7 days for processing & delivery.

Refunds on vouchers which are reported lost or stolen aren’t possible, this doesn’t affect your statutory rights under the Consumer Protection (Distance Selling) Regulations 2000.

 

BOOKING CONDITIONS

The information contained in our brochure, itinerary and introductory letter forms the basis of our terms and conditions of booking.This constitutes a contract between The Orange Tree and our guests.

 Insurance

We strongly recommend you consider purchasing Cancellation Insurance,which providescover in the event of curtailment or cancellation.

Special Dietary Requirements

Please let us know of any special dietary requirements 1 month before you come, so we can cater for you.

Payment

A non refundable/ non transferable deposit of £45.00 per person is payable on reservation, with the balance due in full 28 days prior to the actual weekend.

Cancellation

In the event of cancellation or postponement, the following charges will apply:

1 month’s notice or more               Refund less £45.00 deposit

 Less than 1 month                        Full amount payable

Prices

All prices where applicable include VAT at 20%. We reserve the right to amend prices where there is an increase in VAT.

Itinerary

We reserve the right to amend the itinerary without notice.

For customer service please contact:

Edward Harpin

The Orange Tree

Rosedale East

Pickering

North Yorkshire

YO18 8RH

email: relax@theorangetree.com

telephone: 01751 417219